Privacy Policy

Privacy Policy of Ursa LLC

Ursa LLC (“Ursa LLC”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of users who visit or make purchases through https://www.ursaminers.com.

This Privacy Policy explains how we collect, use, store, and protect your information.


1. Company Information

Legal Name: Ursa LLC
Registered Address:
315 Hatchet Mountain Rd
Hope, ME 04847
United States

Ursa LLC is a legally registered Limited Liability Company in the State of Maine, USA.


2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Full name

  • Email address

  • Billing and shipping information

  • Contact details submitted through forms

  • Order-related communications

2.2 Transaction Information

  • Order details

  • Payment confirmation status

  • Cryptocurrency transaction references (hashes, confirmations)

Important:
Ursa LLC does not store private keys, wallet credentials, or sensitive cryptographic data.


2.3 Technical & Usage Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referral sources

This data is collected for security, analytics, and site optimization purposes.


3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate order updates and shipping information

  • Provide customer support

  • Improve website performance and user experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.


4. Cookies & Tracking Technologies

Ursa LLC uses cookies and similar technologies to:

  • Enable website functionality

  • Maintain user sessions

  • Analyze traffic and performance

  • Improve customer experience

You may disable cookies in your browser settings, though some site features may not function properly.


5. Information Sharing & Disclosure

We may share limited information with:

  • Shipping and logistics providers

  • Payment processors (Plisio, Coinbase Escrow)

  • Legal or regulatory authorities when required by law

All third parties are required to handle information securely and in compliance with applicable laws.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet-based system can be guaranteed 100% secure.


7. International Users

As a global business, your information may be processed or stored outside your country of residence. By using our website, you consent to such transfers where legally permitted.


8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill business obligations

  • Comply with legal requirements

  • Resolve disputes


9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent where applicable

Requests can be made by contacting our support team.


10. Policy Updates

Ursa LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page and take effect immediately.


11. Contact Information

For privacy-related inquiries, please contact:
Email: sales@ursaminers.com